About TaxSlayer
TaxSlayer traces to 1965 as Rhodes-Murphy & Co., a family tax-preparation business near Augusta, Georgia, and grew into one of the biggest value players in US DIY filing. It has held IRS VITA/TCE software contracts and redesigned its dashboard as "Tax Home" for 2026.
Its differentiator is deliberately human: live phone and email support with real people even on the free tier — unusual among competitors leaning on AI-only help — while AI-assisted deduction and credit suggestions roll out across its professional and consumer lines.
AI-assisted suggestions for deductions and credits are rolling out across TaxSlayer Pro and the consumer product for 2026, layered on top of its human phone and email support.
Highlights
- Roots go back to 1965 as a family tax-prep business in Georgia
- One of the higher-rated major US tax platforms on Trustpilot
- Keeps live phone/email support on every tier, including free
Third-party reviews
Reviewers cite low prices and easy filing; some push back on recent product changes.
Read on TrustpilotRatings belong to the cited platforms and change over time — last checked August 2026. TaxAIs does not collect its own reviews; follow the links above for current scores and full review text.
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